Gaming Catalog Specialist

You will be responsible for finding, entering, and validating video game data on the MobyGames website in partnership with our community. Your role as a Gaming Catalog Specialist at Atari will involve the following key responsibilities: - Consistently hitting quarterly goals while embodying the company's values. - Finding and contributing data to the MobyGames website accurately and in a timely manner. - Validating data contributed to MobyGames to ensure accuracy. - Maintaining records of community interactions and support cases in the ticketing system. - Providing product information and video game data to community members, customers, and internal stakeholders. - Collaborating with cross-functional teams to address common issues and feedback. - Staying informed about product updates, game releases, and company policies to assist customers effectively. - Contributing to improving the overall MobyGames data entry and validation processes. Qualifications required for this role include: - 2+ years of relevant experience in a similar profile. - Extensive knowledge of gaming platforms and online gaming communities. - Excellent communication skills, both written and verbal. - Strong problem-solving and troubleshooting abilities. - Empathy and patience in dealing with community inquiries and issues. - Familiarity with customer support ticketing systems is a plus. - Ability to work independently and as part of a team. - Good knowledge of the Google Suite: Google Docs, Google Sheets, etc. - Willingness to adapt to changing needs and technology. Atari offers you the opportunity to: - Be part of a company with a rich history and iconic games. - Collaborate with a passionate and talented team in a creative environment. - Grow your career and develop your skills. - Receive competitive compensation and benefits. - Work on cutting-edge projects that shape the future of gaming. If you are customer-focused, have a passion for gaming, and enjoy helping others, we encourage you to apply for the Gaming Catalog Specialist position at Atari and join us in providing top-notch support to our gaming community.,