Posted:1 day ago|
Platform:
On-site
Full Time
JOB RESPONSIBILITIES:
· Welcome guests during check-in and giving a found farewell to guest while checkout
· Handling guest complaints and concerns in an efficient and timely manner.
· Overseeing VIP guests, arrivals and departures.
· Detailed information regarding arrivals and room requirements.
· Have up to date information on daily room occupancy
· Greeting guests as they enter and exit the hotel
· Check on VIP reservations, complete their pre-registration formalities.
· Maintain up-to date information on room rates, current promotions, offers and packages
· Collect Guest feedback during guest departure along with his likes and dislikes.
· Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
· Ability to understand and carry out oral and written instructions and request clarification when needed.
· Able to work morning, evening, weekend, holiday, and overnight shifts.
· Positive attitude and outgoing personality is essential.
Preferred candidate profile ·
· Schedule: • Day shift • Afternoon shift • Morning shift • Night shift
· Education: • Diploma / Bachelor's in Hotel Management
· Experience: 1 year-3 years (Hotel Exp.Preferred)
· Language : • Hindi • English • Odia
Job Type: Full-time
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person
IRA By Orchid Hotels
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