Front Office Supervisor, Duty Manager , Gsa, Sr Gsa,

Company Description

You're invited to sample the world with Ramada by Wyndham. Designed for the everyday traveler, our hotels offer convenience in hundreds of locations across the globe. Whether you’re in town for business or exploring a new city, we provide what you need for a successful trip. Our customer-centric approach ensures a comfortable and enjoyable stay for all our guests.

Role Description

This is a full-time on-site role located in Ahmedabad for a Front Office Supervisor, Duty Manager, GSA (Guest Service Associate), Sr GSA. The role involves performing supervisory duties, managing receptionist tasks, and providing excellent customer service. Responsibilities also include managing reservations, handling guest inquiries, and ensuring smooth operations of the front office. The professional will be accountable for maintaining high standards of guest satisfaction and hotel operations.

Qualifications

• Supervisory Skills and Communication abilities
• Experience in Receptionist Duties including handling guest inquiries and check-ins/check-outs
• Customer Service expertise and ability to address guest needs
• Reservations management and coordination skills
• Ability to work independently and as part of a team
• Experience in the hospitality industry is a plus
• Proficiency in using front office management software