Front Office Receptionist

Job Title: Front Office Receptionist

Department: Administration
Reports To: Office Manager / Administrative Head
Location: Dwarka Head Office

Job Summary: preferred females

The Front Office Receptionist is the first point of contact for visitors and clients. This position requires an individual with excellent communication and organizational skills, capable of managing a busy front desk environment. The role involves answering phone calls, greeting visitors, handling mail, scheduling appointments, and performing administrative tasks to support the overall smooth functioning of the office.

Key Responsibilities:

• Greeting Visitors:
• Welcome guests in a friendly, professional, and efficient manner.
• Notify appropriate personnel of visitor arrivals.
• Ensure visitors sign in according to company protocols.
• Answering Phone Calls:
• Answer and direct phone calls in a professional manner.
• Take messages and forward them to the relevant staff.
• Handle routine inquiries and resolve issues where possible.
• Managing Appointments and Schedules:
• Schedule meetings and appointments for office staff.
• Maintain and update calendar systems.
• Ensure meeting rooms are prepared and organized for scheduled meetings.
• Administrative Support:
• Assist with administrative tasks such as filing, photocopying, and faxing.
• Organize and maintain office supplies.
• Help with data entry and document management.
• Mail Management:
• Sort, distribute, and manage incoming and outgoing mail.
• Coordinate deliveries and shipments.
• Handling Office Tasks:
• Ensure the front desk area is tidy, organized, and fully stocked.
• Ensure the office environment is presentable and welcoming.
• ensure the follow up for the MMTC
• booking the courier for the site and recieving the same
• data entry
• Handling Emergency Procedures:
• Maintain security and safety procedures for visitors and staff.
• Be aware of emergency protocols and guide visitors or staff in case of an emergency.

Qualifications:

• High school diploma or equivalent; a degree in Administration, Hospitality, or related fields is a plus.
• Proven experience in front office or customer service roles is preferred.
• Strong verbal and written communication skills.
• Proficient in MS Office Suite (Word, Excel, Outlook).
• Basic knowledge of office equipment (e.g., fax machine, printer).
• Professional appearance and demeanor.

Skills and Attributes:

• Excellent interpersonal and customer service skills.
• Strong organizational and multitasking abilities.
• Ability to remain calm and professional under pressure.
• Ability to maintain confidentiality and manage sensitive information.
• Positive attitude and a team player.
• Attention to detail and proactive approach to problem-solving.

Working Hours:

• Full-time, Monday to Friday (9:10 AM - 6:30 PM).
• Occasional overtime may be required.

Benefits:

health insurance ,PF

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person