Front Office Receptionist

Job Description:

A Medical Receptionist, or Medical Front Desk Clerk, is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment. We are actively looking for female candidates.

Duties and Responsibilities:

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing Doctor schedules and patient satisfaction with efficient scheduling
• Notifying Doctors of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

Skills and Qualifications:

• Communication skills to converse clearly over the telephone and in person
• Computer Knowledge
• Organization and time management to manage a variety of tasks effectively
• Interpersonal skills to interact positively with patients who may be upset or stressed
• Proficiency in Microsoft Office Suite like Excel, Word
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Education: High School Degree
• Languages: Telugu, English, Hindi (an added advantage)

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Experience:

• total work: 1 year (Preferred)

Work Location: In person