Front Office Manager

2 - 6 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As the Front Office Manager, you will be accountable for overseeing the overall administration and financial performance of the Front Office department. This includes managing various sections such as the Front Desk, Concierge, Telephone, Guest Relations, Horizon Club, Business Center, and Guest Service Center. Your role involves ensuring smooth operations, delivering exceptional guest service, and maximizing profitability. You will be responsible for supervising staff, implementing policies and procedures, and maintaining high standards of customer satisfaction. Additionally, you will play a key role in training and developing team members to provide a superior level of service to all guests. Your strategic approach will contribute to the continued success and reputation of the establishment.,

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