Front Office Manager

8 - 13 years

3 - 5 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Manage front office operations, ensuring seamless guest check-in/check-out processes, efficient room allocation, and effective communication with guests.
  • Develop strong relationships with guests through personalized service, resolving issues promptly, and exceeding their expectations.
  • Supervise front desk staff, providing guidance on hotel policies, procedures, and customer service standards.
  • Analyze revenue management data to optimize room rates and occupancy levels.
  • Collaborate with other departments (e.g., housekeeping) to ensure smooth operation of the property.

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