Front Office Manager

• Oversee daily front desk operations.
• Manage and train front desk staff.
• Address guest inquiries and complaints.
• Coordinate with housekeeping and maintenance departments.
• Manage reservations and room assignments.
• Ensure accurate record-keeping and billing.
• Monitor front desk supplies and inventory.
• Maintain a welcoming and professional front desk environment.
• Ensure compliance with hotel policies and procedures.
• Conducts day-to-day shift meetings or huddles. Initiates monthly department meetings with agenda and minutes.
• Attends weekly staff meetings and sales strategy meetings when needed.
• Ensures all policies and procedures are in place to adhered to. Ensures that all team members are trained on technical and service aspects of their position.
• Ensures that all team members clearly understand their job roles, responsibilities, and performance expectations.
• Gives constructive feedback to team members to assist them in their overall job performance.
• Collaborates with managers, supervisors and hourly associates to develop and carry out ideas and procedures in order to continuously improve department performance.
• Ensures good communication between all departments and the front office to better Serve our guests.

Job Types: Full-time, Permanent

Pay: ₹80,000.00 - ₹90,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid time off
• Provident Fund

Work Location: In person

Speak with the employer
+91 7019386910