Front Office

Job Description

Company Description Golden Tulip, Gurugram Role Description This is a full-time on-site role for a Front Office position. The Front Office associate will be responsible for managing the reception area, handling guest check-ins and check-outs, answering phone calls, and addressing guest inquiries. The role also includes maintaining records, coordinating with other departments to ensure guest satisfaction, and managing reservations. Qualifications Excellent communication and interpersonal skills Proficiency in managing reception and handling guest check-ins and check-outs Experience with reservation management systems Strong problem-solving and multitasking abilities Attention to detail and organizational skills Ability to work in a team and coordinate with different departments Previous experience in the hospitality industry is preferred Bachelor's degree in Hospitality Management or related field is a plus Show more Show less