Front Office Executive

About the Role:

We are looking for a Front Desk Executive who will be the first point of contact for our institution. The ideal candidate will ensure our front desk is welcoming, organized, and operates efficiently. Also, we expect excellent communication skills, a friendly attitude, and the ability to handle administrative tasks effectively.

Key Responsibilities:

• Maintain a tidy and presentable front desk with all necessary materials (pens, forms, paper, etc.)
• Greet and welcome visitors in a polite and professional manner
• Answer incoming calls, transfer to appropriate departments, or take messages
• Handle enquiries, complaints, and provide accurate information
• Receive and distribute letters, packages, and deliveries
• Prepare outgoing correspondence and secure parcels for dispatch
• Check, sort, and forward emails efficiently
• Monitor and manage office supplies; place orders when required
• Maintain and update records, files, and documentation
• Coordinate with departments regarding calls and internal communication
• Assist with travel arrangements, scheduling, and additional tasks as assigned
• Communicate with the Admissions Officer regarding admission enquiries
• Raise necessary support/service tickets as per operational needs

Eligibility & Requirements:

Education:

• Diploma or Bachelor's Degree (Preferred)

Experience:

• Minimum 1 year of experience in a similar role (Preferred)
• Freshers with the right skills are welcome to apply

Languages:

• Proficiency in English (Preferred)
• Knowledge of Hindi is an added advantage

Ability to commute/relocate:

• Erode, Tamil Nadu: Reliably commute or plan to relocate before starting work (Preferred)

How to Apply:

• Email your resume to: hr@thevelsacademy.com
• Contact us at: 9363467309, 94875 89087

Job Types: Full-time, Fresher

Pay: From ₹16,000.00 per month

Benefits:

• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Experience:

• 10 key typing: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person