Front Office Executive

Job Title: Front Desk Executive / ReceptionistDepartment: Administration / Office ManagementReports To: HR Manager / Office ManagerJob Summary:

The Front Desk Executive serves as the first point of contact for all visitors, clients, and employees entering the premises. This role is responsible for managing reception operations, maintaining a professional company image, and ensuring smooth communication across departments.

Key Responsibilities:

• Reception & Visitor Management
• Greet and welcome visitors in a warm, professional manner.
• Maintain a visitor logbook and issue visitor passes.
• Coordinate with departments for appointments and meetings.
• Telephone & Communication Handling
• Answer, screen, and forward incoming calls efficiently.
• Handle inquiries via phone, email, and in-person courteously.
• Manage internal communication, notices, and announcements.
• Administrative Support
• Handle incoming and outgoing courier/mail.
• Maintain and order office supplies and stationery.
• Assist HR and Admin teams in scheduling interviews, meetings, and events.
• Maintain employee attendance and visitor records.
• Office Coordination
• Ensure reception and waiting area are clean, organized, and presentable at all times.
• Liaise with housekeeping, security, and facility management teams.
• Support administrative tasks like filing, documentation, and database updates.

Skills & Competencies:

• Excellent verbal and written communication skills.
• Pleasant personality with strong interpersonal skills.
• Good organizational and multitasking abilities.
• Proficiency in MS Office (Word, Excel, Outlook).
• Ability to handle confidential information with integrity.

Qualifications:

• Bachelor’s degree (preferred) or equivalent qualification.
• 1–3 years of experience in a front office, receptionist, or customer service role.
• Fluency in English and local language.

Work Environment:

• Full-time, on-site role.
• Professional appearance and punctuality are mandatory.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person