Front Office Executive

As a receptionist at the mentioned location in Agra, your responsibilities will include: - Ensuring smooth functioning of the reception area - Giving prompt attention to telephone calls - Delivery of test reports to patients - Providing initial lab information to patients such as tests, cost, preparation required, and report delivery time - Guiding patients to the sample collection area and providing information on patient preparation when necessary - Giving regular inputs to the lab director based on information, complaints, suggestions received from customers, and suggesting areas of improvement - Maintaining communication with the reporting and testing department to ensure timely delivery of reports to patients - Ensuring proper upkeep and housekeeping of the reception and waiting area No additional details of the company were mentioned in the job description.,