FRONT OFFICE EXECUTIVE

Looking for smart, energetic Front Office Executives for our leading hospital at Trivandrum. Experienced female candidates from Trivandrum preferred.

• Responsible for receiving and greeting the patients and visitors. Attend phone calls, answer inquiries, and assist patients in filling up documents.
• Ensure availability of treatment needed for the patient and file and retrieve patient records.
• Make appropriate and timely scheduled appointments of patients with correct doctors. Should have time management skills.
• Reaching out to patients about their appointments and doing regular follow-up phone calls.
• Help distressed and anxious patients and respond to emergencies.
• Screening of patient information and insurance eligibility to avoid claim rejections and denials.
• Maintaining patient records, handling billing/payment records, reviewing insurance policies, confidentiality, and maintaining financial records.
• Recording and collecting patient charges, controlling credit extended to patients, and filing/ collecting third-party claims.
• Knowledge on various accounting and medical record softwareis essential.
• Coordinating activities and relaying documents with other clinics, hospitals, insurance companies, and collaborators.
• Coordinate to address new information, any existing issues, and finding solutions.
• Monitoring practice expenses, business office inventory, and equipment by checking stock, anticipating needed supplies, placing and receiving orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
• Must be reliable in terms of flexibility and adaptation according to new situations. Need to interact with people of all departments and maintain communication.

Requirements:

• Bachelors Degree in Hospital Administration preferred.
• Experience of at least 1 yr in hospital required.
• Good communication skills -English and Malayalam.
• Age 30 to 38.
• Computer knowledge required.
• Typing skills required.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Ability to commute/relocate:

• Trivandrum, Kerala: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have computer knowledge?

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• Malayalam (Preferred)
• English (Preferred)

Work Location: In person