Front Office Executive

Job description:

Title: Front Office Executive

Team: Admin

Organization: House of Montessori, Next Lane to HP petrol bunk, Plot No 50/51, Survey No.160 Block No. B6/4, Narsingi, Gandipet Landmark: on main road, Hyderabad, Telangana

About PEP Schoolv2: Our mission is to empower each child to discover and achieve their full potential. We have adopted the Montessori philosophy and approach, and focus on hiring great teachers and team members, and sincerely partnering with our parents. Please do visit our website to learn more about us: https://www.pepschoolv2.com/
Key objectives: As part of the Admin team, the Front Office Executive's central goal is to provide our parents (customers) with outstanding customer service and support. As the ‘face’ of our school, you are expected to be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.Roles and responsibilities:

• Greet guests & customers and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Execute internal processes diligently (such as upload of children photos in a timely manner).
• Monitor, organize, forward and/or answer all customer questions (face-to-face, calls, or messages).
• Redirect queries to the appropriate team/person and take down messages to resolve customer queries.
• Track and order office equipment and supplies.
• Oversee the office budget, and record expenses.

Skills that will help you succeed in this role:

• Being flexible and open-minded
• Being confident and focused on tasks
• Being professional and courteous
• Being meticulous and organised
• Resolving problems quickly
• Being thorough and analytical
• Using initiative.

If interested, share your resume at hr@pepschoolv2.com

Job Type: Full-time

Ability to commute/relocate:

• Narsingi, Gandipet , Hyderabad, Telangana

Location:

• Narsingi, Hyderabad

Work Location: In person

Job Type: Full-time

Work Location: In person