Front Office Executive

A Front Office Executive, is a multifaceted role that combines the responsibilities of a front desk and a guest relations officer. This position focuses on providing exceptional guest service, managing the front desk operations, and ensuring a positive experience for all guests from arrival to departure. Here's a detailed breakdown of the key responsibilities:Front Office Management:

• Guest Check-in and Check-out:Managing the registration process, including verifying guest information, assigning rooms, and handling payments.
• Handling Guest Inquiries and Requests:Addressing guest questions, concerns, and requests related to hotel services, amenities, and local attractions.
• Managing Front Desk Operations:Overseeing the daily operations of the front desk, including phone calls, emails, and mail.
• Maintaining Records:Keeping accurate records of guest information, reservations, and transactions.
• Ensuring Smooth Operations:Coordinating with other departments (housekeeping, maintenance, etc.) to ensure seamless guest experiences.
• Handling Complaints and Issues:Addressing and resolving guest complaints and issues promptly and effectively, often involving service recovery.

Job Types: Full-time, Permanent

Experience:

• 0-1 year (Preferred)

Language:

• English, Malayalam and Hindi

Age:

• 18-35

Male or Female

Expected Start Date: 10/08/2025

Job Type: Full-time

Application Deadline: 8/08/2025

Expected Start Date: 10/08/2025

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month