Front Office Executive

Role & responsibilities

Inpatient (IPD) Billing:

• Prepare and process

  IPD bills

  in coordination with medical, nursing, and diagnostics teams.
• Post all consultant visits, procedures, investigations, and medications accurately.
  
• Ensure documentation and patient records are maintained in compliance with

  NABH standards

  .
• Coordinate with TPA/insurance companies for pre-authorizations, approvals, and final claims.
  
• Handle discharge billing and ensure timely settlements and clearances.
  

Outpatient (OPD) Billing:

• Manage

  OPD billing and cash collection

  for consultations, lab tests, and pharmacy.
• Generate daily reports of OPD revenue and submit for reconciliation.
  
• Address queries related to pricing, billing, and payments from patients or attendants.
  
• Ensure smooth coordination between reception, accounts, and medical staff for real-time billing.
  
• Monitor and maintain the petty cash and OPD billing desk documentation.
  

General Responsibilities:

• Maintain confidentiality and accuracy in patient billing and documentation.
  
• Ensure billing processes are in line with

  NABH accreditation requirements

  .
• Prepare daily, weekly, and monthly billing reports for internal audit and finance departments.
  
• Support internal audits and help in closing non-conformities related to billing.
  

Preferred candidate profile

• Minimum 2 years

  of relevant experience in both IPD & OPD billing in a

  NABH-accredited hospital

  .
• Strong knowledge of

  hospital billing processes

  ,

  insurance/TPA handling

  , and

  NABH documentation

  .
• Proficiency in

  Hospital Information Systems (HIS)

  and billing software.
• Bachelor's degree.
  
• Good communication skills, attention to detail, and the ability to work under pressure.