FRONT OFFICE EXECUTIVE

Job Summary:

We are looking for a highly organized and personable Front Office Executive to manage our reception area and be the first point of contact for clients, visitors, and employees. The ideal candidate will have excellent communication skills, a professional demeanor, and a commitment to delivering exceptional customer service.

Key Responsibilities:

• Greet and welcome guests as they arrive at the office.
• Manage front desk operations including answering and directing incoming calls, emails, and other inquiries.
• Maintain visitor logs and ensure office security by following procedures and monitoring access.
• Coordinate with internal departments for visitor appointments, meeting room bookings, and administrative support.
• Receive, sort, and distribute daily mail/deliveries.
• Assist with basic administrative tasks like data entry, document filing, and managing office supplies.
• Ensure the front desk area is tidy, presentable, and stocked with necessary materials.
• Manage scheduling and calendar appointments for senior staff (if applicable).
• Handle basic billing or payment processing (in some industries).

Requirements:

• Proven work experience as a Front Office Executive, Receptionist, or similar role.
• Proficiency in MS Office (Word, Excel, Outlook).
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Professional appearance and customer-focused attitude.
• High school diploma or equivalent; a degree in Administration or Hospitality is a plus.

Preferred Skills:

• Experience with phone systems or office management software.
• Ability to handle stressful situations with poise.
• Fluency in more than one language (optional but beneficial).

Work Environment:

• Office-based role, usually during standard business hours.
• May require occasional overtime during events or special meetings.

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Work Location: In person