Front Office Executive - E-commerce Sector

Job Title: Front Office Executive – E-commerce
Location: Navi Mumbai Gender : Female
Job Type: Full-Time
Experience: 0–2 years
Salary: 10000 to 20000 Per Month
Languages Preferred: English, Hindi, Tamil , Malayalam.

Job Summary:

We are looking for a professional, courteous, and well-organized Front Office Executive to be the first point of contact at our office. In this customer-facing and support-oriented role, you will represent the brand image of our fast-growing e-commerce company.

Key Responsibilities:

• Greet and welcome visitors, clients, and candidates professionally and warmly.
• Manage the front desk – handling phone calls, emails, messages, and walk-in inquiries.
• Coordinate with various departments (HR, Operations, Customer Service, Logistics, etc.)
• Manage appointment scheduling and maintain office calendar.
• Receive and distribute incoming mail, courier packages, and documents.
• Ensure front office area is clean, organized, and well-maintained.
• Assist in administrative tasks such as data entry, filing, scanning, and managing office supplies.
• Maintain records of visitor logs and internal communications.
• Support basic HR and customer service processes when needed.

Requirements:

• Bachelor's degree or equivalent (preferred).
• Proven experience in front office or customer service roles (e-commerce sector preferred).
• Excellent verbal and written communication skills.
• Good knowledge of MS Office (Word, Excel, Outlook).
• Pleasant personality with strong interpersonal skills.
• Ability to multitask and remain calm under pressure.
• Time management and organizational skills.

Benefits:

• Career growth opportunities in a dynamic e-commerce environment.
• Supportive and collaborative team culture.
• Exposure to administrative and customer-facing functions.
• Incentives/performance bonuses based on KPIs (if applicable).

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided

Schedule:

• Day shift
• Monday to Friday
• Morning shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person