Front Office Executive cum Admin

Front Office Executive

Reports To: Administrative Officer / Principal

Job Purpose:
To manage the front desk and reception area, serve as the first point of contact for students, parents, staff, and visitors, and support various administrative and communication tasks to ensure efficient and smooth school operations.

Key Responsibilities

• Greet students, parents, staff, and visitors with a professional and welcoming demeanor.
• Manage incoming phone calls, emails, and walk-in inquiries, directing them to the appropriate departments or personnel.
• Handle student gate passes, admission inquiries, and coordinate appointments for the Principal or administrative staff.
• Maintain student and staff records, attendance registers, and ensure proper documentation.
• Assist in organizing school events, meetings, and parent-teacher interactions.
• Manage incoming and outgoing mail, packages, and other communication materials.
• Monitor and maintain office supplies and ensure reception area is clean and organized.
• Support cash handling and settlement of payments for school materials like notebooks, ID cards, badges, etc., in coordination with accounts.
• Communicate teacher concerns to parents when necessary and follow up on pending issues.
• Maintain confidential information with discretion and professionalism.

Qualifications and Skills

• High school diploma or equivalent; additional office administration qualifications preferred.
• Previous experience in front office or school administrative roles is an advantage.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and basic computer applications.
• Strong organizational skills, attention to detail, and ability to multitask.
• Friendly, approachable, and professional attitude.
• Ability to handle stressful situations calmly and effectively.

Work Environment

Full-time, on-site position with occasional need for extended hours during school events.

Job Type: Full-time

Pay: From ₹25,000.00 per month

Benefits:

• Provident Fund

Work Location: In person