Front Office Associate

Apply for Front Office Associate
Send your CV to hr.trg@roseatehotels.com, Whatsapp: +91 88000 24310

We are looking for a well-presented and guest-oriented Front Office Associate to join our team at The Roseate Ganges. The ideal candidate will ensure smooth front desk operations, deliver exceptional guest service, and create a memorable first impression in line with our luxury hospitality standards.

Responsibilities:

• Welcome and assist guests with warmth and professionalism.
• Handle check-ins, check-outs, and reservations efficiently.
• Manage guest inquiries, feedback, and special requests.
• Coordinate with housekeeping and other departments for seamless service.
• Process billing, cash handling, and maintain accurate records.
• Ensure compliance with hotel policies and brand service standards.

Requirements:

• 2–3 years of experience in Front Office or Guest Relations (luxury hotel experience preferred).
• Strong verbal communication and interpersonal skills.
• Knowledge of PMS systems (Opera preferred/ Advantage).
• Presentable, confident, and customer-focused attitude.
• Willingness to work flexible hours and rotational shifts.

Perks & Benefits:

• Career growth within Roseate Hotels & Resorts.
• Training and development opportunities.
• Beautiful work environment surrounded by nature.

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Life insurance
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Rishikesh, Uttarakhand: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• Bachelor's (Preferred)

Location:

• Rishikesh, Uttarakhand (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person