Front Office Associate

Company Description

Royal Orchid & Regenta Hotels is a leading hotel brand in India, offering 5 and 4-star accommodations for discerning business and leisure travelers. With over 100 hotels and resorts in luxury, upper mid-market, and budget categories, the brand boasts 5900+ rooms and a strong loyalty member base. Listed on the Bombay & National Stock Exchanges, Royal Orchid is governed by an independent board of directors.

Role Description

This is a full-time on-site role as a Reservations Executive at Royal Orchid Hotels in Khandala. The Reservations Executive will be responsible for managing reservations, ensuring customer satisfaction, providing exceptional customer service, and driving sales through effective communication.

Qualifications

• Excellent Communication and Customer Service skills
• Strong ability to drive Customer Satisfaction
• Experience in Reservations and Sales
• Proven track record of meeting and exceeding revenue targets
• Attention to detail and problem-solving skills
• Ability to work well in a team environment
• Previous experience in the hospitality industry preferred
• Bachelor's degree in Hospitality Management or related field