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Front Office Associate - Male

0 years

0 Lacs

India

Posted:1 week ago| Platform:

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Skills Required

resolve empathy service

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a Front office associatefor our customer care. Male candidates and Trivandrum natives are preferred Incentives provided Experienced and Freshers also can apply CV : 7356469116/8089263160 Key Responsibilities: Answer customer calls, emails, and messages with a positive attitude. Assist customers by providing detailed information about products/services. Resolve customer complaints or issues with empathy and professionalism. Process orders, returns, and exchanges as needed. Maintain a record of customer interactions and transactions. Ensure customer satisfaction by offering appropriate solutions. Follow up with customers to ensure issues are resolved. Collaborate with other teams to improve customer service processes. Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Cell phone reimbursement Food provided Paid time off Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Work Location: In person

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