Front Office Associate

Responsibilities

• Greet patients and visitors promptly and courteously.
• Manage incoming phone calls and direct them to appropriate departments.
• Schedule and confirm patient appointments.
• Maintain patient records and update information as needed.
• Handle patient inquiries and provide accurate information.
• Coordinate with medical staff to ensure seamless operations.
• Assist with patient admissions and discharge processes.
• Handle billing and insurance verification for patients.
• Maintain a clean, organized, and welcoming reception area.

Qualifications

• High school diploma or equivalent.
• Previous experience in a receptionist or administrative role, preferably in a healthcare setting.
• Excellent organizational and multitasking skills.
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Office Suite and medical office software.
• Ability to handle sensitive and confidential information with discretion.
• Customer-service oriented with a friendly and professional demeanor.

Skills

• Reception desk management
• Microsoft Office Suite
• Medical office software
• Scheduling
• Customer service
• Communication
• Organizational skills
• Multitasking

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person