Front Office Associate hotel industry

Company Description

Scylla-Luxury Resort & Spa is a beachfront haven that redefines coastal living with sophistication and comfort. Nestled along a private stretch of blue flag beach, the resort offers unparalleled elegance, world-class dining, and breathtaking views. Our state-of-the-art amenities include a spa, infinity pool, and options for thrilling water sports. Scylla is dedicated to providing exceptional service and ensuring every moment is tailored to meet the desires of discerning travelers.

Role Description

This is a full-time on-site role for a Front Office Associate located in Udupi Taluka. The Front Office Associate will be responsible for performing receptionist duties, handling phone etiquette, managing check-ins and check-outs, and providing exceptional customer service. Daily tasks also include coordinating with other departments to ensure a seamless guest experience and addressing guest inquiries and requests promptly and professionally.

Qualifications

• Proficiency in Phone Etiquette and Receptionist Duties
• Strong Customer Service and Check-in skills
• Excellent Communication skills
• High level of organizational skills and attention to detail
• Ability to work independently and multitask in a fast-paced environment
• Experience in the hospitality industry is a plus
• High school diploma or equivalent required, additional qualifications in hospitality management are advantageous

Salary Range: Annual CTC 150000 to 250000 depending on the experience