Front Office Associate - GSA

• Greet and welcome guests upon arrival with a warm and professional demeanor.
• Handle check-in and check-out procedures efficiently and accurately.
• Address and resolve guest complaints and concerns promptly, ensuring complete guest satisfaction.
• Provide information about the resort’s facilities, services, and local attractions.
• Manage reservations and room assignments, ensuring accurate booking details and special requests are handled.
• Maintain up-to-date records of guest information and transaction details.
• Process payments and handle billing inquiries with precision.
• Communicate effectively with guests and team members, both verbally and in writing.
• Coordinate with the Front Office Manager on special requests and any operational issues.
• High school diploma or equivalent required; a degree in Hospitality Management or related field is preferred.
• Previous experience in a front office or guest services role within a resort or hotel setting is highly desirable (2-3 years of experience preferred).

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid time off
• Provident Fund

Education:

• Diploma (Preferred)

Experience:

• total work: 1 year (Preferred)

Work Location: In person