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4 Job openings at Tigris Valley Wellness Resort
Account Manager

India

5 years

INR 0.3 - 0.4 Lacs P.A.

On-site

Full Time

Manage day-to-day accounting operations including Accounts Payable, Accounts Receivable, Payroll, and General Ledger. Prepare monthly, quarterly, and annual financial reports in accordance with statutory requirements. Monitor cash flow, budgets, and financial forecasts. Ensure accurate and timely closing of books and reconciliation of all accounts. Oversee internal controls and ensure financial practices are compliant with industry regulations. Coordinate with auditors during internal and external audits. Work closely with department heads (e.g. Rooms, F&B,etc...) to control costs and maximize profitability. Lead and develop the accounting team; provide training and performance feedback. Handle tax filings, license renewals, and compliance with local laws. Implement and improve financial systems and processes. Bachelor’s degree in Accounting, Finance, or a related field (CPA or CMA preferred). 5+ years of accounting experience , with at least 2–3 years in a managerial role within the hospitality industry (e.g., hotel, resort, restaurant group). Strong knowledge of hospitality accounting systems (e.g. Opera PMS, MICROS, SunSystems, QuickBooks, or similar ). Experience with budgeting, forecasting, and financial reporting specific to hospitality operations. Strong understanding of cost control, revenue management, and hospitality KPIs. Excellent communication and leadership skills. High attention to detail and strong analytical abilities. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Food provided Paid sick time Paid time off Schedule: Day shift Morning shift Night shift Rotational shift Work Location: In person

GRE (Arabic-Speaking)

Thamarassery, Calicut, Kerala

1 - 3 years

INR 1.8 - 2.4 Lacs P.A.

On-site

Full Time

Serve as the primary point of contact for Arabic-speaking customers, addressing inquiries, concerns, and feedback through various communication channels (phone, email, in-person). Provide accurate and timely information to customers regarding products, services, and policies in both Arabic and English. Resolve customer complaints and issues efficiently, ensuring customer satisfaction and loyalty. Build and maintain strong relationships with Arabic-speaking customers to enhance loyalty and retention. Regularly follow up with customers to ensure their needs are met and their expectations are exceeded. Investigate and resolve escalated customer issues and complaints, working closely with internal teams to provide timely solutions. Keep customers informed about the status of their issues, providing updates in both Arabic and English. Gather customer feedback and insights to identify trends and areas for service improvement. Provide feedback to management on recurring customer issues, product suggestions, and potential areas for growth. Maintain accurate records of customer interactions, issues, and resolutions. Prepare regular reports on customer service metrics, satisfaction levels, and performance targets. Work closely with sales, marketing, and product teams to understand customer needs and ensure a seamless experience. Provide input on product enhancements or service improvements based on customer feedback. Key Skills & Qualifications: Language Skills: Fluent in both Arabic and English (written and spoken) is mandatory . Education: Bachelor’s degree in Business, Marketing, or a related field (preferred). Experience: 1-3 years of experience in customer service or customer relations, with experience dealing with Arabic-speaking clients preferred. Communication: Strong verbal and written communication skills in both Arabic and English. Customer-focused: Ability to provide excellent service and manage customer relationships in a professional manner. Problem-Solving: Strong analytical and troubleshooting skills, with the ability to resolve customer concerns effectively. Technology Proficiency: Familiarity with CRM tools, Microsoft Office Suite, and other customer service software. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Weekend availability Work Location: In person

GRE (Arabic-Speaking)

India

1 - 3 years

INR 1.8 - 2.4 Lacs P.A.

On-site

Full Time

Serve as the primary point of contact for Arabic-speaking customers, addressing inquiries, concerns, and feedback through various communication channels (phone, email, in-person). Provide accurate and timely information to customers regarding products, services, and policies in both Arabic and English. Resolve customer complaints and issues efficiently, ensuring customer satisfaction and loyalty. Build and maintain strong relationships with Arabic-speaking customers to enhance loyalty and retention. Regularly follow up with customers to ensure their needs are met and their expectations are exceeded. Investigate and resolve escalated customer issues and complaints, working closely with internal teams to provide timely solutions. Keep customers informed about the status of their issues, providing updates in both Arabic and English. Gather customer feedback and insights to identify trends and areas for service improvement. Provide feedback to management on recurring customer issues, product suggestions, and potential areas for growth. Maintain accurate records of customer interactions, issues, and resolutions. Prepare regular reports on customer service metrics, satisfaction levels, and performance targets. Work closely with sales, marketing, and product teams to understand customer needs and ensure a seamless experience. Provide input on product enhancements or service improvements based on customer feedback. Key Skills & Qualifications: Language Skills: Fluent in both Arabic and English (written and spoken) is mandatory . Education: Bachelor’s degree in Business, Marketing, or a related field (preferred). Experience: 1-3 years of experience in customer service or customer relations, with experience dealing with Arabic-speaking clients preferred. Communication: Strong verbal and written communication skills in both Arabic and English. Customer-focused: Ability to provide excellent service and manage customer relationships in a professional manner. Problem-Solving: Strong analytical and troubleshooting skills, with the ability to resolve customer concerns effectively. Technology Proficiency: Familiarity with CRM tools, Microsoft Office Suite, and other customer service software. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Weekend availability Work Location: In person

Tandoor Chef

wayanad, kerala

1 - 5 years

INR Not disclosed

On-site

Full Time

As a Thandoor Chef, you will be responsible for showcasing your expertise in traditional Indian and South Asian cuisines. Your role will involve operating and maintaining tandoor ovens and various kitchen equipment with precision. Your strong knife skills and keen attention to detail will be vital in marinating meats and vegetables according to authentic recipes and traditions. In this position, you will meticulously prepare ingredients and assemble dishes before cooking to ensure the highest quality standards are met. Upholding impeccable hygiene and cleanliness practices in the kitchen is essential. You will be in charge of managing tandoor ovens efficiently, maintaining correct temperatures, and consistently delivering exceptional results. Your culinary skills will be put to the test as you prepare and cook a diverse range of dishes such as naan, kebabs, tandoori chicken, and other traditional items. Monitoring cooking times and temperatures is crucial to guarantee both food safety and quality. Additionally, you will have the opportunity to contribute to menu planning and development, including the introduction of seasonal and specialty items. As a Thandoor Chef, you will have the freedom to experiment with new recipes and techniques to enhance the existing menu offerings. Regular taste tests will help you fine-tune recipes and ensure they align with the restaurant's quality standards and presentation guidelines. Efficient management of tandoor-specific ingredients and supplies, including ordering and receiving fresh supplies as needed, will be part of your responsibilities. To excel in this role, you should have proven experience as a Thandoor Chef or in a similar culinary position, showcasing a deep understanding of tandoor cooking techniques. Your excellent organizational skills, time-management abilities, and capacity to thrive in a fast-paced environment are essential. Effective communication and strong teamwork skills are also crucial for seamless collaboration with the kitchen team. If you possess relevant culinary certifications or training, it will be considered a plus. This is a full-time position that requires a Higher Secondary (12th Pass) education. Prior experience as a Chef for at least 1 year is preferred, with a total work experience of 1 year. The work location for this role is in person.,

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