Front Office Associate - Female

Role Summary:

A Front Office Associate is the first point of contact for clients, visitors, and vendors. They handle reception duties, provide administrative support, and ensure smooth day-to-day operations of the office.

Key Responsibilities:

• Great and welcome clients, visitor's and guests in a professional manner.
• Answer, screen, and forward phone calls; handle enquires efficiently.
• Manage reception area, ensuring cleanliness and a presentable environment.
• Maintain appointment schedules, meeting room bookings, and visitor's records.
• Handle incoming and outgoing mail, courier and office communication.
• Support administrative tasks such as data entry, filing, photocopying and scanning.
• Coordinate with internal departments for smooth communication flow.
• Maintain records of office supplies and assist in procurement when required.
• Provide basic information about the company, products, or services to visitor's.
• Assist HR/Accounts team with clerical support as needed.

Skills Required:

• Excellent communication & interpersonal skills
• Proficiency in Tally & MS Office (Word, Excel, Outlook)
• Strong organizational and multitasking abilities
• Pleasant personality with customer- centric approach.
• Ability to handle pressure with professionalism

Qualification:

• Graduate/Diploma in any discipline (preferably with training in office administration or front desk management).
• 0-2years of experience in front office/reception/admin roles.
• Good communication skills in English and Malayalam
• Must be based in Cochin or willing to relocate

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

• Edapally, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person