Front Office Associate

Operational

• Handle telephone calls, ensure that all forms and registers are filled up and maintained accurately and properly.
• Prepare Duty Roaster of staff, handle absenteeism and attendance of staff, maintain log books.
• Monitor all bellboys movement closely so as to ensure smooth functioning.
• Take reservations, allocate rooms for check in, handle guest details whenever required, check guest bills, take check out etc.
• Greet guests with a smile and escort them to their room.
• Take wake up calls.
• Ensure that all guests fill in the suggestion card.
• Ensure proper guest relations at all times.
• Handling all guest complaints immediately.
• Make tele-calls to increase sales of rooms.
• Take proper care of guests whenever there is a group check in.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Life insurance
• Provident Fund

Language:

• Hindi (Required)
• English (Preferred)

Work Location: In person