Front Office Associate

Job Description

Job Title: Front Office Associate Location: Bankmore, Dhanbad Salary Range: ₹12,000 – ₹14,000 per month Job Type: Full-Time Industry: Hospitality Job Summary: We are seeking a courteous, professional, and well-presented Front Office Associate to manage front desk responsibilities at our Dhanbad (Bankmore) location. The ideal candidate will be the first point of contact for visitors and customers, providing outstanding customer service while handling administrative and operational tasks efficiently. Key Responsibilities: Greet and welcome guests/customers in a warm and professional manner. Manage incoming calls, emails, and inquiries efficiently and route them appropriately. Maintain visitor records and appointment schedules. Coordinate with internal departments for smooth communication. Handle check-in/check-out processes. Manage front desk supplies and ensure cleanliness of the reception area. Maintain confidentiality of sensitive information. Perform basic administrative support tasks as assigned by the manager. Qualifications & Requirements: Minimum 10+2 (Higher Secondary); Graduation preferred. 1+ years of experience in front office/reception. Basic knowledge of MS Office (Word, Excel, Outlook). Good communication skills in Hindi and English. Pleasant personality with a customer-centric approach. Ability to multitask and remain calm under pressure. Benefits: Salary as per industry standards. On-the-job training. Growth opportunities within the organization. Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person