Front Desk Staff

The Forest Club Resort & Spa Karjat is a highly recommended resort near Mumbai and Pune, celebrated for its tranquil hilltop views and distinctive amenities. Situated just 1.5 hours away from both cities, the resort features India's largest meandering pool accessible directly from its luxurious executive rooms. Guests are treated to an exclusive nature experience amidst charming vibes, lush trees, and contemporary resort facilities, including a stunning infinity pool offering breathtaking views. The resort's primary objective is to ensure a delightful stay for its guests by delivering exceptional hospitality. As a Front Desk Staff member in Karjat, this role is a full-time on-site position. Your responsibilities will include overseeing the check-in and check-out procedures, managing guest inquiries and reservations, maintaining a welcoming and informative reception area, assisting guests with their requirements, and delivering top-notch customer service. Collaboration with other departments to guarantee a seamless guest experience and handling necessary administrative duties are also part of the role. The ideal candidate for this position should possess excellent communication and interpersonal abilities, proficiency in managing check-in/check-out processes and reservation systems, a strong customer service orientation with the capability to efficiently address guest inquiries and concerns, organizational skills with keen attention to detail, the capacity to thrive in a fast-paced environment and effectively handle multiple tasks, basic computer proficiency with familiarity in administrative tasks, prior experience in a hospitality or front desk role is preferred, and a high school diploma or equivalent; additional qualifications in hotel management or hospitality are advantageous.,