Front Desk Representative/Receptionist

As a Front Office Executive/Receptionist at our higher education institution located in ECR, you will play a crucial role as the first point of contact for our visitors, students, faculty, and staff. Your friendly and professional demeanor will be key in managing front desk operations, providing exceptional customer service, and facilitating effective communication within the institution. Your responsibilities will include greeting individuals courteously, answering phone calls and emails promptly, and directing inquiries to the appropriate departments. You will be in charge of maintaining an organized and welcoming front desk area, assisting with appointment scheduling, and managing meeting room bookings. Additionally, you will be responsible for maintaining accurate records related to visitor and call management, handling incoming and outgoing correspondence, and providing assistance to students and visitors regarding admission procedures and institutional policies. In collaboration with the team, you will assist in coordinating on-campus events, meetings, and other activities as needed, ensuring that the reception area is well-prepared for special events or guest visits. Compliance with institutional protocols for campus safety and security, maintaining visitor logs, and overseeing inventory management by monitoring and ordering office supplies for the front desk area will also be part of your role. In return for your contributions, we offer a competitive salary and benefits package, a collaborative and inclusive work environment, and opportunities for professional growth and development. Join us in creating a positive and welcoming atmosphere for all those who interact with our institution.,