Front Desk Receptionist

Job Title: Front Desk Executive
Location: Skinlogics Clinic, Sector 26, Noida

Job Summary:
We are looking for a well-groomed, organized, and courteous Front Desk Executive to be the first point of contact for our patients/clients. The ideal candidate will handle front office operations efficiently, ensuring a warm, welcoming, and professional environment. This role involves managing reception duties, coordinating with internal teams, maintaining records, and providing excellent customer service to enhance overall client satisfaction.

Key Responsibilities:

• Greet and welcome visitors/patients in a professional and friendly manner
• Manage incoming calls, messages, and emails promptly and accurately
• Schedule and confirm appointments as per doctor/management availability
• Maintain patient/client records and ensure all data is updated accurately
• Handle inquiries related to clinic services, packages, and appointments
• Coordinate with doctors, counselors, and staff for smooth day-to-day operations
• Ensure the reception area is clean, organized, and presentable at all times
• Manage billing, payment collection, and issue receipts as required
• Assist in maintaining inventory of front office supplies
• Handle customer feedback and escalate issues to management when necessary

Requirements:

• Graduate in any discipline (Hospitality or Administration background preferred)
• 1–3 years of experience as Front Desk Executive/Receptionist (preferably in clinic, healthcare, or hospitality sector)
• Excellent communication skills in English and Hindi
• Pleasant personality with a professional and polite demeanor
• Proficient in MS Office and appointment management software
• Strong organizational and multitasking abilities
• Ability to remain calm and composed under pressure

Preferred Qualities:

• Positive attitude and customer-first mindset
• Presentable, punctual, and disciplined
• Ability to handle confidential information responsibly

Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your notice period?
• What is your current salary?
• What is your expected salary?

Work Location: In person