Front Desk Receptionist – Fitness Center

Job Summary:

We are looking for a friendly, energetic, and well-organized Front Desk Receptionist to be the face of our fitness center. You will be responsible for welcoming members and guests, managing front desk operations, and supporting smooth day-to-day activities. Your positive attitude and strong communication skills will help create a welcoming and professional environment for all visitors.

Key Responsibilities:

• Greet members and guests with a warm, professional demeanor
• Handle check-ins, new registrations, class bookings and locker key management
• Answer phone calls, emails, and member inquiries promptly and professionally
• Provide accurate information about center services, schedules, and promotions
• Manage front desk operations.
• Maintain a clean and organized reception area
• Coordinate with trainers, housekeeping, and management for smooth daily operations
• Maintain attendance records and generate basic reports when required
• Assist in basic administrative tasks and event coordination

Qualifications & Skills:

• Minimum 1 year of experience in a front desk or customer-facing role (fitness or hospitality preferred)
• Excellent verbal and written communication skills
• Proficiency in MS Office and/or front desk software
• Strong multitasking and organizational skills
• Customer-oriented with a friendly and approachable personality
• Ability to work in a fast-paced and team-focused environment

Preferred Attributes:

• Passion for health and wellness
• Basic understanding of fitness center operations

Job Types: Full-time, Permanent

Schedule:

• Day shift

Work Location: In person