Front Desk Manager

We are hiring a Front Desk Manager who will be the face of our Hotels. The ideal candidate should be courteous, patient, humble, and always maintain a professional demeanor while ensuring excellent guest experiences. Oversees front desk operations, reservations, and guest relations while ensuring exceptional service delivery and communication.

Key Responsibilities

• Front Desk Supervision – Manage check-in/out processes, guest records, and cash handling.
• Guest Relations – Handle VIP guests, complaints, and special requests.
• Coordination – Bridge communication between FO, HK, and F&B.
• Training – Coach front office staff in grooming, etiquette, and upselling.
• Revenue Support – Drive upselling of rooms and in-house services.

Key Requirements

• Education: Graduate / Diploma in Hospitality Management preferred.

Experience:

• 2+ years in front office/guest relations role in hotels, resorts, or hospitality establishments preferred.

Skills & Attributes:

• Excellent communication (English & local language).
• Humbleness, patience, and politeness are mandatory qualities.
• Strong customer service orientation and problem-solving skills.
• Professional grooming and pleasing personality.
• Knowledge of reservation systems is an added advantage.

What We Offer

• Competitive salary package.
• Professional training and growth opportunities.
• A dynamic and supportive hospitality work culture.

Job Type: Full-time

Pay: ₹24,000.00 - ₹31,000.00 per month

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person