Front Desk Executive

As a Front Desk staff member, you will play a crucial role in providing a welcoming and efficient experience for all visitors and patients. Your responsibilities will include greeting and directing visitors, notifying company personnel of visitor arrivals, and checking in patients using the software system. It is important to arrive at work on time and in appropriate work attire to maintain a professional environment. You will assist new patients with initial evaluation paperwork, maintain patient paperwork, and handle document management tasks such as printing, scanning, faxing, and emailing documents as necessary. Additionally, you will log referrals and leads, answer inquiries from visitors, and maintain a daily visit logbook. Operating the telecommunication system via email, landline, and phone will be part of your routine tasks. In case of late arrivals by patients or clients, you will be responsible for checking up on them and rescheduling cancelled visits. It is vital to keep the reception area safe and clean by adhering to procedures, rules, and regulations. Your ability to communicate effectively with co-workers and patients is essential, along with proficiency in English, Hindi, and Marathi languages. Basic computer and smartphone skills are required, and familiarity with MS-Excel and software usage will be advantageous. Previous experience in a healthcare setting is a plus. The position offers benefits including paid leaves annually, national holidays, health services, and loan options. The job types available are Full-time, Permanent, and Fresher. Additional benefits include a flexible schedule, leave encashment, paid sick time, and paid time off. The work schedule is during the day shift, with opportunities for performance bonuses and quarterly bonuses. Candidates should have completed at least 12th grade, with bachelor's degree graduates preferred. A minimum of 1 year of work experience is preferred, and fluency in English and Marathi languages is required. Relocating or commuting to Nashik, Maharashtra is necessary for this role. We are looking for a professional individual who can contribute to a positive and efficient front desk environment, providing exceptional service to visitors and patients.,