We are hiring a Front Desk Executive who will be the face of our Hotels. The ideal candidate should be courteous, patient, humble, and always maintain a professional demeanor while ensuring excellent guest experiences.

Key Responsibilities

Greet and welcome guests warmly on arrival, ensuring a pleasant first impression.
Manage guest check-in and check-out processes efficiently.
Answer and direct phone calls, emails, and guest queries promptly.
Handle reservations, bookings, and guest requests with accuracy and courtesy.
Coordinate with housekeeping, F&B, and other departments to ensure seamless service.
Maintain the reception area’s cleanliness and professional appearance.
Resolve guest concerns with patience, politeness, and professionalism.
Uphold high standards of discipline, grooming, and hospitality etiquette.

Key Requirements

Education: Graduate / Diploma in Hospitality Management preferred.

Experience:

2+ years in front office/guest relations role in hotels, resorts, or hospitality establishments preferred.
Freshers can also apply.

Skills & Attributes:

Excellent communication (English & local language).
Humbleness, patience, and politeness are mandatory qualities.
Strong customer service orientation and problem-solving skills.
Professional grooming and pleasing personality.
Knowledge of reservation systems is an added advantage.

What We Offer

Competitive salary package.
Professional training and growth opportunities.
A dynamic and supportive hospitality work culture.

Job Type: Full-time

Pay: ₹14,000.00 - ₹26,000.00 per month

Language:

English (Preferred)
Hindi (Preferred)

Work Location: In person

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