Front Desk Executive

Job Description

Job Summary: We are seeking a professional and friendly Front Desk Executive to be the first point of contact for our visitors and clients. This role involves handling phone calls, managing appointments, providing information, and ensuring a positive customer experience while supporting administrative tasks. Key Responsibilities: - Greet and assist visitors, clients, and guests. - Answer and direct phone calls, take messages. - Schedule appointments and manage meeting rooms. - Provide information about the company and services. - Maintain a clean and organized front desk area. - Manage incoming/outgoing mail and deliveries. - Ensure visitor security protocols are followed. - Support administrative tasks like filing, photocopying, and data entry. - Address visitor complaints and concerns promptly. Qualifications: - Bachelors or equivalent; additional qualifications in office administration are a plus. - Strong communication and interpersonal skills. - Proficiency in MS Office and phone systems. - Ability to multitask and work efficiently in a fast-paced environment. Skills: - Excellent organizational skills - Professional appearance and demeanor - Problem-solving abilities - Customer-oriented mindset