Front Desk Executive at PIS Muzaffarpur 2

Company Overview

Podar Education Network, founded in 1927, has been driven by Indian values of honesty, integrity, and service. With Mahatma Gandhi as the first President of the Anandilal Podar Trust, Podar exemplifies educational excellence. The network spans 139 institutions across India, offering a range of educational streams. Known for innovative learning and quality, Podar shapes future leaders. Join us for a holistic learning experience. For more, visit our website.

Job Overview

We are seeking a Fresher Front Desk Executive for our Muzaffarpur location at PIS Muzaffarpur 2. This is a full-time position that requires no prior work experience. The role involves managing reception, tele calling, and offering career counseling, among other responsibilities. The ideal candidate will play a vital role in maintaining efficient front desk operations, contributing to the smooth functioning of daily activities.

Qualifications and Skills

• Strong reception skills to manage front desk operations smoothly and efficiently while ensuring a professional and welcoming atmosphere.
• Proficiency in front desk management to handle multiple tasks, such as greeting visitors, directing calls, and providing information.
• Excellent communication skills required for effective tele calling to communicate clearly with students, parents, and staff.
• BPO expertise for managing administrative tasks efficiently and ensuring streamlined operations at the front desk.
• Career counseling aptitude to assist and guide students and parents regarding educational and career opportunities.
• Strong organizational skills to maintain records, manage calendars, and coordinate appointments effectively.
• Ability to multitask and prioritize tasks in a fast-paced environment, managing multiple responsibilities simultaneously.
• Professional demeanor with strong interpersonal skills to interact positively and effectively with diverse individuals.

Roles and Responsibilities

• Greet and welcome visitors in a professional manner, ensuring a pleasant front desk experience.
• Manage and direct incoming calls to the appropriate department or staff member efficiently.
• Assist in handling inquiries from students, parents, and external parties with accurate and helpful information.
• Provide tele calling support, engaging proactively with stakeholders to communicate relevant messages and updates.
• Manage scheduling and calendars for meetings, appointments, and events efficiently and with attention to detail.
• Coordinate with administrative staff to ensure seamless day-to-day front desk operations and support.
• Help students and parents with career-related queries by providing necessary information and guidance.
• Maintain cleanliness and orderliness of the reception area, ensuring a tidy and welcoming environment at all times.