Front Desk & Digital Marketing Coordinator

Job Title: Front Desk cum Digital Marketing Cordinator (Female Candidates Only)
Location: Thiruvananthapuram Working Time : 9.30am to 5.30pm
Industry: Aviation / Hospitality / Marketing / Customer Service

Job Summary:

We are seeking a well-groomed, smart, and enthusiastic Front Desk cum Digital Marketing Cordinator to represent our brand at the front desk and assist with online marketing efforts. Graduate in BBA – Aviation, Hospitality, or related disciplines, with strong communication skills, a well-groomed and confident personality, and familiarity with social media platforms and engagement techniques can apply

Key Responsibilities:Reception & Front Office Management:

• Welcome and assist visitors, clients, and walk-ins in a courteous and professional manner.
• Handle incoming calls, messages, and correspondence efficiently.
• Maintain a clean, organized, and presentable reception area.
• Coordinate appointments, meeting schedules, and office communications.
• Support administrative and clerical duties as required.

Digital Marketing Support:

• Assist in managing and growing the company's social media presence (Instagram, Facebook, LinkedIn, etc.).
• Create and post engaging content including stories, reels, and promotional updates.
• Monitor trends, hashtags, and engagement analytics.
• Respond to online inquiries, comments, and messages in a timely, brand-aligned tone.
• Coordinate with designers or agencies for campaigns and creatives.
• Support in planning online promotions and basic ad campaigns.

Candidate Profile:

• Education: BBA in Aviation / Hospitality Management or a related field.
• Experience: 0–2 years in front office, customer service, or digital marketing roles.
• Grooming: Well-groomed, presentable, and confident appearance is essential.
• Excellent communication skills in English (spoken & written); additional languages are a plus.
• Strong interpersonal skills and a customer-friendly attitude.
• Familiar with social media platforms and basic digital tools (Canva, basic video editing, etc.).
• Energetic, proactive, and capable of multitasking in a dynamic environment.

Preferred Skills:

• Passion for digital trends and content creation.
• Strong sense of aesthetics and brand representation.
• Time management and organizational efficiency.
• Basic understanding of MS Office (Word, Excel, PowerPoint).

What We Offer:

• A dynamic, friendly, and growth-oriented work environment.
• Opportunities to explore and grow in digital marketing and brand promotion.
• Exposure to hospitality-grade customer service practices.
• Competitive salary with performance-based incentives.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off

Work Location: In person