Front Desk Associate

About Fitelo

As the Front Desk (Administrative Executive) at Fitelo, you will be the first point of contact for visitors, clients, and employees at our Gurgaon office. This role demands a professional and approachable demeanor, along with excellent organizational and multitasking abilities. You will play a key role in ensuring our office operations run smoothly and efficiently while creating a warm and welcoming environment.

Specifically this role will involve:

• Managing front desk responsibilities including greeting visitors, managing calls, and handling inquiries in a professional and courteous manner
• Coordinating with internal teams for office management tasks
• Ensuring cleanliness, maintenance, and smooth day-to-day functioning of the office
• Managing incoming and outgoing couriers and documents
• Handling administrative tasks like scheduling meetings, managing calendars, and booking travel when required
• Maintaining inventory of office supplies and placing orders as needed
• Supporting the HR/Admin team with event coordination and logistics
• Keeping visitor records and ensuring front office protocols are followed

Ideal candidate will have:

• Proven experience of 1-2 years in a similar Front Desk/Admin Executive role
• Strong communication skills both verbal and written
• Pleasing personality with a customer-service mindset
• Basic knowledge of MS Office (Word, Excel, Outlook)
• Good organizational and time management skills
• Ability to multitask and stay calm under pressure

Qualifications:

• Bachelors degree in any discipline (preferred: Business Administration, Hospitality, or related field)
• Certification in Office Management or Administrative Assistance will be an added advantage