Front Desk Associate

Key Responsibilities: Greet and welcome guests with a friendly and professional attitude. Handle check-in and check-out processes efficiently. Manage reservations, cancellations, and guest queries via calls, emails, or in person. Maintain accurate guest records and billing information. Coordinate with housekeeping, maintenance, and other teams to ensure smooth operations. Address guest complaints promptly and professionally. Ensure compliance with property policies and safety standards. Skills & Qualifications: Good communication skills in English and native language. Friendly and professional demeanor. Ability to multitask and work in a fast-paced environment. Basic computer skills for property management systems. Freshers welcome — training will be provided.