French/ Spanish helpdesk

You will be joining Sphere Global Solutions as a French Support- IT professional in a full-time on-site role located in Mohali district. Your primary responsibility will be to provide IT support in French, including network administration, troubleshooting technical issues, ensuring network security, and delivering exceptional customer service. This role involves handling customer inquiries, resolving technical problems, and maintaining efficient IT operations. To excel in this position, you must possess strong skills in Network Administration, Network Security, Information Technology, and Troubleshooting. Proficiency in both English and French/Spanish is essential, even for freshers. Moreover, you should demonstrate excellent Customer Service skills and the ability to communicate effectively in French. Problem-solving abilities, along with relevant certifications in IT or Network Security, will be valuable assets. A Bachelors degree in Information Technology, Computer Science, or a related field is required. In return for your dedication, Sphere Global Solutions offers a competitive salary, benefits including health insurance and paid time off, and a flexible schedule. As part of the application process, you will be asked about your salary expectations and availability to start immediately. Fluency in French or Spanish, as well as the ability to work on-site in Mohali, Punjab, are mandatory requirements for this role. If you are looking to kickstart your career in IT support with a focus on French language proficiency, this role provides a unique opportunity to grow and develop in a dynamic environment.,