French Language Expert

Location: Hyderabad Job Type: Full Time Work Schedule: Rotational shifts/Night shift Experience Required: Freshers & Experienced (1 year in BPO) Languages: Fluent in French (spoken and written), good command of English WORK FROM OFFICE MODE About Us Firstsource is a leading BPO service provider, delivering customer experience, Healthcare and back-office solutions to global clients. We are currently expanding our multilingual support team and are looking for dynamic individuals fluent in French to join us. Key Responsibilities Handle customer queries via phone, email, or chat in French . Provide accurate and timely information, support, and resolution to client issues. Escalate complex issues to appropriate departments when necessary. Maintain a high level of professionalism and customer satisfaction. Requirements Fluency in French (B2/C1 level or higher); English proficiency required. Excellent communication and interpersonal skills. Prior experience in BPO/Customer Service is required. Ability to work in a fast-paced, target-driven environment. Basic computer skills and knowledge of MS Office tools. Interested candidates can share the cvs to Mitali.rai@firstsource.com