Fraud Ops Analyst

The Fraud Ops Analyst position is an entry-level role where you will assist in ensuring that fraud risk policies and controls are implemented effectively to minimize the impact of fraud incidents and prevent losses in collaboration with the Fraud Operations team. Your main goal will be to support in managing fraud losses by guiding analysts to make informed decisions using a risk/reward balance approach. Your responsibilities will include performing short and long-term forecasting analysis, conducting standardized fraud analysis, making judgments based on practice and guidelines under general supervision, developing and maintaining knowledge of business/industry standards, understanding how the team contributes to achieving objectives, identifying data inconsistencies, and communicating information clearly and logically. Your work will directly impact the business by delivering high-quality tasks/services and assessing risks appropriately in business decision-making to uphold the firm's reputation and protect Citigroup, its clients, and assets by ensuring compliance with laws, rules, and regulations. To qualify for this role, you should have relevant experience in a related position, knowledge and prior experience in the Investigation and Fraud claims process, expertise in trend analysis and early fraud detection alerts, extensive familiarity with the Bank's Transactional Processing platforms, proficiency in Microsoft Office and Access, excellent written and verbal communication skills, and the ability to remain unbiased in a diverse work environment. The ideal candidate will hold a Bachelor's degree/University degree or equivalent experience. This is a full-time position in the Operations - Services Job Family under Fraud Operations at Citi, an equal opportunity and affirmative action employer. If you are a qualified applicant with a disability requiring accommodations to access our search tools or apply for a career opportunity, please review Accessibility at Citi. For more information, you can view the EEO is the Law poster, the EEO is the Law Supplement, and the EEO Policy Statement.,