Food & Beverages (Service)

Job Description
The Food & Beverages (Service) Associate is responsible for delivering exceptional customer service in a restaurant, caf, hotel, or hospitality environment. This role focuses on providing guests with a pleasant dining experience by ensuring efficient service, maintaining quality standards, and supporting daily operational tasks. Key responsibilities include greeting and seating guests, presenting menus, taking food and beverage orders, and serving dishes accurately and promptly. The Associate ensures that guests’ needs are met throughout their visit, responds to inquiries professionally, and coordinates with kitchen and bar staff to ensure smooth service flow. Maintaining cleanliness and organization in the dining area, setting up tables, and following hygiene and safety standards are essential parts of the role. The Food & Beverages (Service) Associate may also handle billing, process payments, and manage reservations or takeaway orders. Attention to detail is important to ensure accuracy in order-taking, proper presentation of items, and adherence to company service protocols. The role requires strong communication skills, a friendly attitude, and the ability to work efficiently in a fast-paced environment. Teamwork is crucial, as the Associate collaborates with colleagues to maintain service quality, handle customer concerns, and ensure overall guest satisfaction. Basic knowledge of food items, beverages, and menu ingredients is beneficial to assist guests with recommendations or dietary requirements. Overall, the Food & Beverages (Service) Associate plays a vital role in creating a welcoming atmosphere, supporting smooth dining operations, and providing high-quality service that enhances the guest experience.Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.