5 - 10 years
9 - 12 Lacs
Posted:3 months ago|
Platform:
Work from Office
Full Time
Unit Head Operation For Leading Entertainment Brand The purpose of this position in Operations is to: Improve Customer Satisfaction Increase Profitability Increase Revenue through F&B Sales Ensure 100% headcount in collaboration with HR Team and manage the Team to execute all SOP's Grow the Market Share consistently. Ensuring consistent delivery of high quality customer service as per the company standards in all areas of operations. Driving 100% execution of operational standards as per the SOP's to deliver ZERO mistakes through proper communication and follow up. Identifying the bottle necks and seeks support to resolve the concerns. Delivering the cleanliness & Hygiene standards as per SOPs by providing monthly training sessions, giving and acting on feedback of Housekeeping & Security service providers and ensuring availability of all the required tools, materials and equipment with objective of having clean and hygienic at all times. Monitoring purchasing practices across all the expense heads to ensure compliance with company's policies and SOPs. Interested candidates kindly share your resume on anju@smart-source.in Regards, Anju Salunke Smart Source
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