Food and Beverage Executive – Guest Relations

Key Responsibilities - Food & Beverage Operations

Oversee daily operations of the hotel's F&B outlets (restaurant, bar, in-room dining, etc.)

Ensure consistent delivery of high-quality food and beverage service in line with the hotel’s standards

Coordinate with teams to curate unique dining experiences

Monitor inventory, ordering, and cost control for F&B supplies

Ensure compliance with health, safety, and hygiene standards

Train, supervise, and motivate F&B staff to deliver personalized and efficient service

Guest Relations

Welcome guests with warmth and professionalism during check-in and check-out

Ensure a smooth and personalized guest arrival and departure experience

Address guest inquiries, requests, and complaints promptly and efficiently

Coordinate with housekeeping and other departments to ensure guest satisfaction

Maintain up-to-date knowledge of hotel services, local attractions, and events to assist guests

Build strong relationships with repeat and VIP guests to encourage loyalty

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Food provided
• Paid sick time

Application Question(s):

• Excellent communication and interpersonal skills

Warm, guest-focused attitude with a passion for hospitality
Ability to multitask and remain calm under pressureStrong leadership and team coordination abilitiesKnowledge of MSFluency in English; knowledge of additional languages is a plus

Education:

• Bachelor's (Preferred)

Experience:

• luxury or boutique hotel environment: 4 years (Preferred)

Work Location: In person