Food and Beverage Butler/ Hostess

Company Description

HRH Group of Hotels is India's only chain of heritage palace-hotels and resorts under private ownership. Headquartered in Udaipur, HRH Group of Hotels is preserving palaces and offering regal experiences in island-palaces, museums, galleries, and more. Shiv Niwas Palace have received many prestigious awards for their heritage excellence. For more information please visit www.hrhhotels.com.

Role Description

This is a full-time on-site role for a Food and Beverage Butler/Hostess located in Udaipur. The Food and Beverage Butler/Hostess will be responsible for providing exceptional customer service by welcoming and assisting guests, managing reservations, ensuring proper phone etiquette, and providing detailed information about the menu and specials. Other tasks include coordinating with the kitchen and serving staff, ensuring cleanliness, and maintaining a high level of hospitality and professionalism.

Qualifications

• Excellent Interpersonal and Communication Skills
• Strong Customer Service Orientation and Phone Etiquette
• Proficiency in handling Reservations and understanding booking systems
• Ability to work collaboratively in a team-oriented environment
• Attention to detail and a commitment to maintaining high standards of hospitality
• Previous experience in the hospitality industry is an asset
• Fluency in English; additional languages are a plus