Job
Description
As a Fleet Manager in the Logistics team at PhonePe, you will play a crucial role in managing our on-ground delivery partner fleet to ensure a seamless customer experience and minimal delivery time. Your responsibilities will include supply planning, hiring and training of delivery partners, ensuring smooth onboarding processes, and conducting extensive training sessions. You will be responsible for explaining the incentive model, organizing event/holiday-based boosters, and maintaining streamlined on-ground operations for timely and reliable deliveries. Additionally, you will drive key central initiatives to effectively scale on-ground operations, collaborate closely with the delivery partner fleet to address pain points, gather feedback, and implement optimal solutions. Your role will also involve focusing on the retention of recently hired riders to ensure a stable fleet, reducing churn, and recruiting new riders to maintain a consistent supply. You should possess the ability to resolve disputes, plan fleet availability for holidays and festivals, and demonstrate excellent interpersonal and problem-solving skills. The ideal candidate for this position is an ambitious professional with 1 to 3 years of experience, who can collaborate effectively with large blue-collar teams. You should excel at solving on-ground challenges faced by delivery partners, exhibit curiosity and a knack for innovative thinking. A Bachelor's Degree in any field is required, and willingness to be in the field all days is crucial for this 6-day on-field role. PhonePe offers a comprehensive range of benefits to its full-time employees, which include insurance coverage (medical, critical illness, accidental, life), wellness programs, parental support programs, mobility benefits, retirement benefits, and other perks such as higher education assistance, car lease, and salary advance policy. Working at PhonePe is a rewarding experience that offers a vibrant work environment, opportunities for creativity, and the chance to explore roles beyond a defined job description. Join us at PhonePe and be a part of a dynamic team that values innovation and growth!,
