Fleet Manager - E-commerce Dark Store (Gurgaon)

Fleet Manager - E-commerce Dark Store

Job Summary

Key Responsibilities

• Fleet Operations Management:
• Oversee the daily operations of the delivery fleet, ensuring smooth and timely dispatch of orders.
• Plan and optimize delivery routes to maximize efficiency and reduce costs.
• Monitor real-time fleet performance using GPS and telematics systems.
• Driver Supervision & Performance:
• Recruit, train, and manage delivery personnel.
• Track driver productivity, attendance, and adherence to delivery schedules.
• Ensure drivers comply with traffic laws and company policies.
• Vehicle Maintenance & Compliance:
• Schedule regular vehicle maintenance and inspections.
• Ensure all vehicles meet legal and safety regulations.
• Track fuel consumption, repairs, and overall vehicle performance.
• Cost & Budget Management:
• Control fleet operating expenses, including fuel, maintenance, and driver salaries.
• Negotiate contracts with vehicle leasing/rental companies and service providers.
• Analyze fleet costs and identify areas for savings.
• Technology & Data Management:
• Utilize fleet management software to track deliveries and fleet utilization.
• Generate reports on fleet performance, cost efficiency, and driver productivity.
• Implement automation and AI-driven tools for route optimization.
• Coordination with Stakeholders:
• Work closely with dark store, operations, and customer support teams to ensure smooth delivery operations.
• Address customer complaints related to delivery delays or issues.
• Collaborate with third-party logistics providers when needed.
  

Key Requirements

• Experience: 3-7 years in fleet management, last-mile logistics, or delivery operations, preferably in an e-commerce or dark store environment.
• Education: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Skills:
• Strong knowledge of fleet management systems and route optimization tools.
• Ability to manage a team of drivers and delivery personnel.
• Experience in cost control and budget management.
• Understanding of compliance, safety regulations, and vehicle maintenance.
• Excellent problem-solving and decision-making skills.
• Strong communication and leadership abilities.